Privacy Policy
Last updated: 27 July 2026
WellAheadLife respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, why we collect it, how it is used and the rights you have under UK data-protection law.
1. Who we are
WellAheadLife is an independent health and wellbeing publication operated by:
Steve Harvey, trading as WellAheadLife
3 Mayfield Avenue
Kessingland
Lowestoft
Suffolk
NR33 7QT
United Kingdom
Steve Harvey is the data controller responsible for personal information collected through this website.
For privacy enquiries, contact:
Email: [email protected]
2. Information we may collect
Depending on how you use the website, we may collect:
- Your name and email address when you contact us or subscribe to the newsletter.
- Information you voluntarily include in a message or enquiry.
- Your newsletter subscription preferences and consent record.
- Technical information such as browser type, device type, operating system, approximate location and pages visited.
- Cookie and consent preferences.
- Information about how you arrived at and used the website.
Please do not send sensitive medical information through our contact forms or email. WellAheadLife does not provide personalised medical advice or maintain medical records.
3. How we collect information
We collect information when you:
- Subscribe to the WellAheadLife newsletter.
- Complete a contact form or communicate with us by email.
- Choose your cookie and privacy preferences.
- Browse the website after consenting to statistics cookies.
- Click links to third-party websites, products or services.
Some technical information is collected automatically by essential website, hosting and security systems.
4. How and why we use your information
We may use your information to:
- Respond to messages, enquiries and requests.
- Send newsletters and other email content you have requested.
- Maintain records of newsletter consent and unsubscribe requests.
- Operate, maintain and secure the website.
- Prevent spam, abuse, fraud and malicious activity.
- Understand how consenting visitors use the website.
- Improve the website, its content and its performance.
- Meet our legal and regulatory obligations.
- Establish, exercise or defend legal claims where necessary.
We do not sell or rent your personal information.
5. Our lawful bases
Under UK data-protection law, we rely on the following lawful bases:
Consent: When you subscribe to the newsletter or permit optional statistics or marketing cookies. You may withdraw your consent at any time.
Legitimate interests: When necessary to operate, secure and improve the website, respond to genuine enquiries, prevent misuse and manage WellAheadLife effectively. We consider these interests against your privacy rights before relying on this basis.
Legal obligation: When information must be processed or retained to meet a legal requirement.
Establishing or performing a contract: Where processing is necessary to provide something you have specifically requested or to take steps at your request before entering into an agreement.
6. Email newsletters
If you subscribe to the WellAheadLife newsletter, we use the information you provide to send the content you requested. Newsletter subscriptions are managed using Brevo, which processes subscriber information on our behalf.
We may retain your email address, subscription status, consent information and limited information about the delivery or interaction with our emails.
You can withdraw your consent at any time by:
- Using the unsubscribe link included in each marketing email; or
- Emailing [email protected].
After you unsubscribe, we may retain the minimum information necessary to record your choice and ensure that further marketing emails are not sent to you.
Brevo’s handling of personal information is also governed by its own privacy and data-processing terms.
7. Contact forms and correspondence
When you contact us, we use the information provided to understand and respond to your enquiry.
We normally retain routine correspondence for up to 24 months after the matter is concluded. Information may be kept longer where reasonably necessary to manage an ongoing matter, comply with the law or establish, exercise or defend a legal claim.
8. Cookies and consent
The website uses essential cookies required for security and basic functionality. With your permission, it may also use optional cookies for website statistics and embedded third-party content.
We use Complianz to record and manage cookie preferences and to prevent non-essential services from loading before consent is given.
You can accept, deny or customise optional cookies through the consent banner. You can change your choice later by using the Manage privacy choices tab displayed on the website.
For details of the cookies and services currently detected, please see our Cookie Policy (UK).
9. Google Analytics
With your consent, we use Google Analytics 4 to understand how visitors use WellAheadLife. This may provide information such as:
- Pages visited.
- Approximate location.
- Device and browser type.
- Referral source.
- Time spent on the website.
- General interaction with website content.
Google Analytics does not provide WellAheadLife with your name or email address. Google states that individual IP addresses from UK visitors are not logged or stored.
Google Analytics remains blocked when you deny optional cookies. You can withdraw consent at any time using the Manage privacy choices tab.
Analytics information is retained according to the data-retention settings applied to our Google Analytics property and is deleted or aggregated when it is no longer required.
10. Website hosting, security and delivery
WellAheadLife is hosted by Krystal Hosting Ltd. In providing website-hosting services, Krystal may process technical information such as IP addresses, request details, dates and times, together with information submitted through the website where necessary to deliver, secure, maintain and troubleshoot the service. Krystal may also use approved service providers and sub-processors in accordance with its data-processing obligations.
We use Cloudflare for services including domain management, website security, traffic delivery, email routing and bot protection. Cloudflare may process technical information when providing these services.
Where enabled, Cloudflare Turnstile helps distinguish genuine visitors from automated spam or abusive traffic.
Technical security logs are retained only for as long as reasonably necessary for security, troubleshooting and legal purposes.
11. Embedded content and external websites
Articles may include or link to content provided by third parties, such as videos or social-media features.
Privacy-sensitive embedded content is blocked where required until the relevant consent is given. If you allow and interact with embedded content, the third-party provider may receive technical information and may set its own cookies.
External websites operate under their own privacy policies. WellAheadLife does not control how those organisations collect or use personal information.
12. Affiliate links
Some pages may contain affiliate links. If you click an affiliate link, the destination website or affiliate network may use cookies or similar technology to record that the visit originated from WellAheadLife.
This allows the relevant organisation to attribute a purchase or other qualifying action to us. We may receive a commission, at no additional cost to you.
Affiliate merchants and networks are responsible for their own privacy practices. Please review their privacy and cookie policies before providing personal information or making a purchase.
13. Who we share information with
Where necessary, information may be processed by organisations that help us operate the website, including:
- Brevo for newsletter and email services.
- Google for consented website analytics.
- Cloudflare for security, traffic delivery, domain and related services.
- Oracle Cloud Infrastructure for website hosting.
- Complianz for consent and cookie-management functionality.
- Professional advisers, regulators, public authorities or law-enforcement bodies where disclosure is legally required.
- Service providers assisting with website maintenance or technical support, where appropriate safeguards are in place.
We only share information where there is a legitimate reason and limit it to what is reasonably necessary.
14. International transfers
Some service providers may process information outside the United Kingdom.
Where personal information is transferred internationally, we rely on legally recognised safeguards where required. These may include UK adequacy regulations, approved contractual protections or other lawful transfer mechanisms.
15. How long we retain information
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected.
In general:
- Newsletter information is retained while you remain subscribed.
- A minimal suppression record may be retained after unsubscribing.
- Routine correspondence is normally retained for up to 24 months after the matter is concluded.
- Consent records are retained for as long as reasonably necessary to demonstrate and manage your choices.
- Analytics information follows the retention settings applied within Google Analytics.
- Security and technical records are retained according to operational, security and legal requirements.
Information may be retained longer where required by law or where necessary in connection with a dispute or legal claim.
16. How we protect information
We use reasonable technical and organisational safeguards designed to protect personal information against loss, misuse, unauthorised access, alteration or disclosure.
These measures include access controls, encrypted connections, security monitoring, software updates, backups and protective services. However, no internet transmission or storage system can be guaranteed to be completely secure.
17. Your data-protection rights
Depending on the circumstances, you may have the right to:
- Ask for a copy of the personal information we hold about you.
- Ask us to correct inaccurate or incomplete information.
- Ask us to erase your information.
- Ask us to restrict how your information is used.
- Object to certain uses of your information.
- Receive certain information in a portable format.
- Withdraw consent at any time where processing relies on consent.
- Complain to the Information Commissioner’s Office.
These rights are not absolute and may depend on the circumstances and lawful basis involved.
You have an absolute right to object to the use of your personal information for direct marketing.
To exercise a right, email [email protected]. We may need to request information to confirm your identity before completing the request.
18. Complaints
Please contact us first if you have concerns about how your information has been handled. We will try to resolve the matter promptly.
You also have the right to complain to the UK supervisory authority:
Information Commissioner’s Office
Website: https://ico.org.uk/make-a-complaint/
Telephone: 0303 123 1113
19. Changes to this policy
We may update this Privacy Policy when the website, its services or legal requirements change. The latest version will always be published on this page with its revision date.
20. Contact
For questions about this Privacy Policy or the use of your personal information, contact:
Steve Harvey, trading as WellAheadLife
3 Mayfield Avenue
Kessingland
Lowestoft
Suffolk
NR33 7QT
United Kingdom
Email: [email protected]
